Accessibility Statement

Effective Date: 11/25/2025

Our Commitment

Steps Program, Inc. d/b/a College Steps Effective Date: May 27, 2026

College Steps is committed to ensuring that our website and services are accessible to everyone — including individuals with disabilities. This commitment is not incidental to who we are; it is central to it. We exist to support neurodivergent students and individuals with learning differences, autism spectrum disorder, and executive functioning challenges. Accessibility is not a compliance checkbox for us — it is an expression of our core values.

We strive to ensure that our website, www.collegesteps.org, meets or exceeds the standards established by the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, as published by the World Wide Web Consortium (W3C).

WHAT WE ARE DOING

We are actively working to improve the accessibility of our website and digital content. Our ongoing efforts include:

Regularly reviewing our website for accessibility barriers and working to address them
Ensuring that images include meaningful alternative text descriptions
Maintaining sufficient color contrast throughout the site for users with low vision
Structuring content with clear headings and logical reading order to support screen reader users
Ensuring that forms, buttons, and interactive elements are keyboard accessible
Providing captions or transcripts for video content where applicable
Testing our website with assistive technologies including screen readers

We recognize that accessibility is an ongoing process, not a one-time project, and we are committed to continuous improvement.

KNOWN LIMITATIONS

While we work hard to ensure accessibility across our website, some content may not yet fully meet WCAG 2.1 AA standards. Areas we are actively working to improve include:

Third-party embedded content, including videos hosted on external platforms, which may have accessibility limitations outside our direct control
Some older documents and downloadable files that may not yet be fully accessible
Certain interactive features that we are in the process of updating

We are committed to addressing these limitations as quickly as practicable.

Assistive Technology Compatibility

Our website is designed to be compatible with the following assistive technologies:

Screen readers, including JAWS, NVDA, and VoiceOver
Keyboard-only navigation
Browser zoom and text resizing
High contrast display modes

If you encounter difficulties using our website with your assistive technology, please let us know so we can work to resolve the issue.

Requesting Accessible Formats and Accommodations

If you need information from our website in an alternative format — such as large print, plain text, audio, or another accessible format — or if you need an accommodation to access our programs or services, please contact us. We will work with you to provide the information or access you need in a timely manner.

To request an accessible format or accommodation, please contact us at:

Email: contactus@collegesteps.org Phone: (888) 732-1022

Please describe the nature of your request and the format or accommodation you need, and we will respond as promptly as possible.

Feedback and Reporting Accessibility Barriers

We welcome feedback about the accessibility of our website and services. If you encounter an accessibility barrier, experience difficulty accessing any content, or have suggestions for how we can improve, please let us know. Your feedback helps us prioritize improvements and better serve our community.

To report an accessibility issue or share feedback, please contact us at:
Email: contactus@collegesteps.org Phone: (888) 732-1022

Please include the URL of the page where you encountered the barrier, a description of the issue, and the assistive technology or browser you were using, if applicable. We aim to respond to accessibility feedback within five business days.

Formal Complaints

If you are not satisfied with our response to an accessibility concern, you have the right to file a complaint with the appropriate government body. In the United States, you may contact:

U.S. Department of Justice, Civil Rights Division — for complaints related to Title II or Title III of the Americans with Disabilities Act (ADA): www.ada.gov
U.S. Department of Education, Office for Civil Rights — for complaints related to Section 504 of the Rehabilitation Act in educational settings: www2.ed.gov/ocr

Technical Specifications

The accessibility of our website relies on the following technologies:
HTML, CSS, and JavaScript
WordPress (content management system)
Elementor (page builder)
These technologies are used in combination with accessibility best practices and are tested with current assistive technologies and browsers.

STANDARDS WE REFERENCE

We use the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA as our primary accessibility standard. These guidelines explain how to make web content more accessible to people with disabilities and are widely recognized as the international standard for web accessibility. You can learn more at www.w3.org/WAI/standards-guidelines/wcag.

DATE OF LAST REVIEW

This Accessibility Statement was last reviewed on May 27, 2026. We review and update this statement on a regular basis to reflect the current state of our accessibility efforts.

Here For You

If you are experiencing difficulty with any content on College Steps website, widget(s), any of its services, or require assistance with any part of our site or software, please contact us during normal business hours as detailed below, and we will be happy to assist.

Contact US

For any accessibility-related questions, requests, or feedback, please reach out to us directly:

Steps Program, Inc. d/b/a College Steps
Email: contactus@collegesteps.org Phone: (888) 732-1022 Website: www.collegesteps.org

We are grateful for your patience as we work toward a fully accessible experience for every visitor to our website and every student, family, and partner we serve. We are grateful for your patience as we work toward a fully accessible experience for every visitor to our website and every student, family, and partner we serve.